Last updated: 2026.
We are committed to protecting our customers' personal information. This policy describes how we collect, use, and protect your personal information.
1. Purpose of Personal Information Collection
We collect personal information (name, phone number, email, height, weight, gender, date of birth...) for the following purposes:
• Provide, operate and improve H-Core products and accompanying applications
• Analyze health data and provide personalized advice (via AI Coach)
• Delivery, warranty and customer service
• Send notifications about updates, promotions or new products (if customer agrees)
2. Scope of Use
Information is only used within the company and may be shared with shipping partners or technical service providers (under strict confidentiality commitments).
3. Security Commitment
• Apply encryption and modern data protection measures (SSL, server protection...)
• Do not share, sell or disclose personal information without customer consent, except when required by law enforcement agencies
4. Customer Rights
Customers have the right to access, edit, and request deletion of their information through email or support hotline.
5. Storage Period
Information is stored until the customer requests deletion or the company no longer provides related services.
For any questions about this privacy policy, please contact us via our Contact page or support hotline.