Frequently Asked Questions
Find answers to common questions about H-Core Smart Ring
H-Core battery can last 3-5 days depending on usage. The battery is designed with safety features including overcharge and overheat protection. Full charge takes only 20-80 minutes.
H-Core uses research-grade sensors with high accuracy. Sensors are calibrated and thoroughly tested to ensure accurate data. However, data is for reference only and does not replace professional medical advice.
No! Unlike Oura Ring which charges $5.99/month, H-Core provides all features free for life. You only pay once when purchasing the product and can use all features without worrying about recurring costs.
H-Core has IP68 water resistance certification, meaning you can wear the ring while washing hands, in rain, or during water activities. The ring is made from durable titanium with PVD coating to protect against scratches and wear.
H-Core app is compatible with both iOS and Android. Minimum OS requirements: iOS 13.0 or higher, or Android 8.0 or higher. The app can be downloaded for free from the App Store or Google Play Store.
We have a 7-day return policy after receiving the product. If you're not satisfied with the product, you can contact customer service for return or refund support. See more details on the Warranty Policy page.
H-Core focuses on core health tracking features without additional features like large screens, third-party apps, or notifications. This helps reduce production costs and selling price while still providing high accuracy in health monitoring.
Yes, we are committed to protecting your personal data. All data is encrypted and stored securely. We do not sell or share your personal data with third parties without your consent. See more details on the Privacy Policy page.